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Q. What does SIOTO stand for?
A. Safe Inflatable Operators Training Organization.  Pronounced  Sigh-O-Toe.
   
Q. Can anyone join?
A. No.  Only those who are willing to participate in higher standards and safe practices, training and education, and willing to abide by all state and federal guidelines as they apply.
   
Q. I'm not sure what that means. Can you explain some more?
A. Yes.  It means we want people who are willing to carry insurance if mandated in their state, people who want to complete formal training, people who want to make an impact in the industry by accepting safe operations as their way of business with no short cuts period.
   
Q. Is there a cost for joining?
A. Yes, There is a one time $15 fee to join the organization which shows your commitment to higher standards and allows you to place a seal on your web site, or in your printed materials.  Customers can access a portion of the site to verify your participation. There are added costs for certification training.
   
Q. What about that certification training?
A. There are 2 levels of training, basic and advanced.  You earn different seals for display for each level you complete. Each has a minimal fee associated with it to cover training materials, testing, site maintenance, mailings, etc..
   
Q. How much does the training program cost?
  Full pricing structure can be viewed at http://sioto.org/pricing.htm
   
Q. How long does it take to process membership applications and payments?
A. All applications and payments are processed within 48 hours. Once your application and payment is processed you will receive an email containing your membership information and training/testing information if applicable.
   
Q. Is the training mandatory?
A. No it is not.  We do not even require taking the test if you sign up for the training, however you can not display the appropriate seals otherwise.
   
Q. What if I have a lot of employees?
A. We suggest that any primary owners certify in the courses.  We do offer discounts for other members of your staff, and encourage their training, however we do not mandate it.  It is your decision.
   
Q. Is this a yearly cost?
A. Yes and No.  The first year requires full training and payment, and the following 2 years have a discounted rate and small recertification test.  If you do not renew, you must remove any certification seals from your site and marketing materials.
   
Q. What happens after the 2 renewals?
A. After the 2 renewals you are required to take the entire course and test again.  The you may again  renew for another two years at a discounted rate.
   
Q. How long will it take to receive my certification through the mail after I pass the certification test?
A. We mail out certifications around 1st of each month. We ask that you allow 45 days from the time that you pass your certification test to receive you certification through the mail. You will however receive a confirmation email containing your test results and certification # within 48 hours.
   
Q. How often do I have to pay the 15 dollar membership fee?
A. This is a lifetime membership fee, and covers your entire organization for as long as the original owner owns it.
   
Q. Do you accept companies who allow customer pickups?
A. Yes we do.  While we do feel it is important and safer for operators to set up the units themselves, we understand in some locations it is common practice for customer pick ups, and its a business decision we leave up to you.
 

 

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